For Product Return inquiry, please include the followings by copy & paste in your message:

1. 1. Your purchase order number
2. 2. Delivery date and time of your cargo received / Who received the products
3. 3. Did you or the products receiving person check the quantity and packaging of the products in the witness of the delivery man?
4. 4. Why do you need to return the product?
5. 5. Do you keep the original packaging of the product as it is?

After your email submission, kindly wait for 2-3working days for our customer service to investigate the matter and advise you of the product return arrangement in detail.